This research is about voice activated cognitive personal assistants. In this article, we address the issue of consumer privacy against the backdrop of the national priority of maintaining global leadership in artificial intelligence. The ongoing research in Artificial Cognitive Assistants is discussed.
Also, there is explosive growth in the development and application of Voice Activated Personal Assistants (VAPAs) such as Alexa and Siri. This is spurred on by the needs and opportunities arising out of the COVID-19 global pandemic.
We begin by reviewing the growth of voice-activated personal assistants (VAPAs) and their legal issues in key sectors. These sectors include private homes, banks, healthcare, and education. In addition, we then summarize policy guidelines for VAPA development. We classify these guidelines into five major categories, each with specific traits.
Next, we assign a relative importance weight to each trait and category. We recommend creating a rating system based on legal, ethical, functional, and social content guidelines. We also propose forming an agency to manage this system. This agency would inform consumers about the risks of adopting specific VAPAs. Our article presents a framework to evaluate the social, ethical, and legal content of intelligent cognitive assistants (ICAs). Further, we examine the increasing use of ICAs in homes, healthcare, banking, and education. We emphasize the need for stronger consumer protection. Next, we assign weights to policy categories and recommend a rating system. We urge developers to prioritize ethical and legal standards.